Welcome to the OPA Hub!

Tag Archives: Training

2018 Policy Automation Focus Group Events : Oracle Blog

2018 Policy Automation Focus Group Events : Oracle Blog

As Heike mentions on the Oracle Policy Automation Blog, the 2018 Policy Automation Focus Group Events are getting organized :

2018 Policy Automation Focus Group Events We are kicking off our annual Oracle Policy Automation Focus Group events across the globe…

For those of you who have not previously attended these events, they are designed to facilitate collaborative discussions with the OPA Product Development, hear from other customers about their projects, and to give feedback on planned innovations directly to the OPA product development team.

This is an excellent opportunity to connect with Product Development team and network with other OPA customers to learn from previous successful projects and helping drive product priorities.

This of course reminds me that everyone should in any case have already bookmarked the Oracle Policy Automation Blog : it is an excellent source of news about upcoming releases, future trends, chances to meet or listen to the leadership team and generally is the best place to find links to material that might be of interest to anyone in the Oracle Policy Automation or Modelling world.

Which also brings me to the subject of the Oracle Cloud “Try it for free” offer. I think that it is a crying shame that Oracle Policy Automation is neither available as a trial nor even as a one of the other free trials, quick tours, and demos that feature on the same site. It does not take that long to design a video, training course or overview demonstration and to put it up there for the world to see. If Oracle are listening and they have not got the time, the OPA Hub Website would absolutely love to help out!

Finally, as some of you are about to attend the Introduction to Oracle Policy Automation class at Oracle University with me as the instructor, it is good to know that the course has apparently been upgraded to the 17D version, which is a good thing indeed given the age of the previous course release. I look forward to seeing you all in a classroom soon.

Remember to keep checking back here or on the Oracle Policy Automation Blog for more updates about the 2018 Policy Automation Focus Group Events.

 

 

Getting Started with Oracle Policy Automation 20018 Edition

Snap Poll : Training – 1 Question, 30 Seconds and a Chance to Win

Snap Poll : Training – 1 Question, 30 Seconds and a Chance to Win

As you all know, the OPA Hub Website tries to provide content and services that meet the needs of all of us who are working with Oracle Policy Automation, and probably Oracle Service Cloud or Oracle Siebel CRM on a day-to-day basis. One of the areas we have been looking at with our partners and content providers is the subject of training. We have a number of different training projects in the pipeline. But read on to find out about our Snap Poll : Training – 1 Question, 30 Seconds and a Chance to Win…

Some of the training we already provide has met with good feedback and seems to fill a gap left by the official training provider. However, we are always eager to find out more. That is why this post contains a snap poll : it is so easy to answer the question it will take you all of 30 seconds. You can register your vote using either an anonymous vote or if you use your OPA Hub Website login you will automatically be entered into a draw to receive a free copy of the Getting Started with Oracle Policy Automation 2018 Edition.

Snap Poll : Training - 1 Question, 30 Seconds and a Chance to Win

This book is so new it is not even in the shops yet, I have just received the first copy from the printers so it is fresh as fresh can be. The book can therefore be yours just for entering our Snap Poll : Training – 1 Question, 30 Seconds and a Chance to Win!

Thank you to everyone who takes part in the spirit of sharing your opinion. The data will be reviewed on the OPA Hub and will be completely anonymised. The name of the voters will only be used to ascertain the winner of the free copy of the book!

What kind of advanced OPA training would you be interested in attending?

Oracle Policy Automation / Siebel : Live Classes in Toronto in February

Oracle Policy Automation / Siebel : Live Classes in Toronto in February

Oracle Policy Automation / Siebel : Live Classes in Toronto in February Update : thank you so much for giving me the opportunity to return to Toronto and deliver Oracle Policy Automation training. It was tremendous fun and I hope everyone had a good time. [16/2/18]

I wanted to tell you about the following events that I am hoping to run as in-class sessions in Toronto. Our friends at DesTech Toronto are hosting the following training events in February. I’ll be delivering them both so I would be very happy to see my Canadian colleagues and friends for these training sessions. Here are the details of the Oracle Policy Automation / Siebel : Live Classes in Toronto in February 2018:

Both of these need just a few more enrolments to confirm they will happen. I figure that a live class with a live instructor will be more effective for OPA customers and colleagues, as opposed to a virtual class. I’m happy to chat about OPA, OSVC, Siebel or anything else (ERP, AI, Bots 🙂 )

If you would like to enrol anyone on these courses, please let Patrice Brown pbrown@destech.com know urgently. I’m counting on you to spread the word!

PS : Every student will get a free copy of my Getting Started with Oracle Policy Automation [2018 Edition] with my compliments. That’s a CAD 65 gift for each attendee.

Oracle Policy Automation Training – Toronto 25th September

Oracle Policy Automation Training – Toronto 25th September

We are seeking attendees for this training in Toronto Downtown in the week of 25th September 2017. The following training  courses are planned to run on those dates:

Introduction to Oracle Policy Automation (1 day – Monday 25 September)

“This Oracle Policy Automation training introduces you to the skills and tools for capturing, analyzing, publishing and maintaining business policies and regulations. … It is highly recommended for anyone working with Policy Automation, or collaborating with a Policy Automation project team.” (from the Oracle University website). This training is ideal for anyone using Oracle Service Cloud (RightNow), or Oracle Siebel CRM, and who plans to work with Oracle Policy Automation. It gives a great overview of the capabilities and out-of-the-box functionality, making is suitable also for managers and key users who plan to be involved in the project. I am happy to answer any question about Oracle Policy Automation Cloud Service, or On-Premise version.

Oracle Policy Modelling for Policy Experts (3 days – starts Tuesday 26 September)

This Oracle Policy Modelling course is suitable for a wide variety of profiles who will be actively involved in writing and designing rules in Oracle Policy Automation. “This course provides many hands-on exercises with Oracle’s leading policy automation and modeling product. It is highly recommended for anyone working with Policy Modeling, or collaborating with a Policy Automation project team. All team members that complete the course will understand the key concepts and terminology for Policy Automation projects. The course is aimed at a non-technical audience” (from the Oracle University website). Again, this course is suitable for people on stand-alone projects, Oracle Service Cloud (RightNow) projects or Oracle Siebel CRM projects.

We are only 2 people short of a confirmed course, and I would very much hope that the community can pass this message on and hopefully we can make it happen. If you are interested in enroling in this official Oracle University sanctioned event (held at an Oracle Partner training centre), please contact Patrice Brown on the numbers on this page.

Veuillez nous contacter directement si vous êtes intéressé par cette formation en français.

Oracle Policy Automation Quiz Leaderboards

Oracle Policy Automation Quiz Leaderboards

Oracle Policy Automation Quiz - LogoIt seems to  be Oracle Policy Automation Quiz Month here on the OPA Hub Website. Lots of readers are taking part in the Oracle Policy Automation Quizzes here. Of course I suppose many of them might be preparing for their Oracle Policy Automation Certification (I’m thinking of the Oracle Policy Automation Cloud Service 2017 Certification in particular), but I suspect some people just like to test themselves and see how they measure up to their peers. The quizzes are quick-fire (since there are only 10 questions in each) and they can be something to do during a coffee break I guess.

With that in mind, I thought I would publish the Leaderboard for the first two of the quizzes – there are four, and the fifth is going to be released this week so watch out for Part Five. Once we reach the magic marker of 100 questions, then we will package it into a single Quiz and set the timer to mimic the duration of a certification examination, for those of you who like to have a frisson of stress when doing this sort of thing.

OPA Hub Quiz Part One Leaderboard

These leaderboards are generated on the fly, so they may take a couple of seconds to display. For the sake of brevity they only show the top fifteen or so placed players.

Leaderboard: OPA 12 Certification Preparation Quiz #1

maximum of 10 points
Pos. Name Entered on Points Result
Table is loading
No data available

OPA Hub Quiz Part Two Leaderboard

Leaderboard: OPA 12 Certification Preparation Quiz #2

maximum of 10 points
Pos. Name Entered on Points Result
Table is loading
No data available

Keep watching the OPA Hub Website this week for the release of the next part of the Quiz, with ten new all visual questions (you know the ones that show you the same image five times and ask you to make declarations about it)! Thanks to all the players (especially Bob, who seems to have had a good time!. See you soon on the OPA Hub website, hopefully for a quiz or three.

Another New Oracle Policy Automation Quiz released!

Another New Oracle Policy Automation Quiz released!

Oracle Policy Automation Tutorials and Quizzes

Good News for Oracle Policy Automation fans!

We’ve begun rolling out our latest feature, namely interactive quizzes for you to test yourself on Oracle Policy Automation and Modeling. We are always looking for ways to help you learn Oracle Policy Automation or to prepare for the Certification Exam for example.

The first three quizzes are now live on the site, and we will be adding more and more as the weeks go by. The quizzes are free of course and we maintain a leaderboard for each quiz so you can see how well you have done. We believe that it is better to be prepared for an interview or examination by practicing (through the OPA tutorials, walk-through guides and videos we have on this site) but it is also good to actually get into the spirit by testing yourself for real.

With that in mind, here are the shortcuts to the current quizzes. Expect another quiz to be put online every week. Enjoy!

Oracle Policy Automation Quizzes

New Course : Oracle Policy Modeling for Policy Experts Ed 1

New Course : Oracle Policy Modeling for Policy Experts Ed 1

I’m delighted to see that the family of training courses in the area of Oracle Policy Automation is growing, with the recent arrival of the course shown above. Veterans will be happy to see that the main content is focused on the most common tasks and many exercises are promised. I look forward to teaching it in the next few weeks.

Oracle Policy Modeling for Policy Experts Ed 1

This is a three day course that is a great place for people to learn about Policy Modeling. Here is the content description from the Oracle Education website:

This course provides many hands-on exercises with Oracle’s leading policy automation and modeling product. It is highly recommended for anyone working with Policy Modeling, or collaborating with a Policy Automation project team. All team members that complete the course will understand the key concepts and terminology for Policy Automation projects. The course is aimed at a non-technical audience, with a basic working knowledge of Microsoft Word being the only recommended prior knowledge.
The course topics, in bullet form, are:
  • Write a variety of rules in Policy Modeling
  • Use AND and OR in the same rule by using a grouping operator
  • Use arithmetic and functions in rules
  • Create a policy model where data can be loaded/saved to a connected application
  • Create and save basic test cases and test rules using the debugger
  • Create entities, entity-level attributes and reference them in rules
  • Create question screens that collect entity instances, relationships and entity-level data
  • Explain how forms can be incorporated into a Policy Modeling interview
  • Explain what entity relationships are and how to create them
  • Identify how to author rules and other interview assets in another language
  • Prevent a user from entering invalid combinations of data based on inferred logic
  • Structure rules from source material and understand networks of rules
  • Understand the role of explanations and audit reports in an Policy Automation interview
  • Write rules in the negative form and link rules
  • Write rules that compare values
  • Prove conditional calculations using rule tables

Oracle Policy Automation Cloud Service 2017 Implementation Essentials Exam: 1Z1-345

Oracle Policy Automation Cloud Service 2017 Implementation Essentials Exam: 1Z1-345

Oracle Certification announced the beta phase of the new certification shown above that has the reference number 1Z1-345.

As a beta examination at this stage, there are no study guides, no practice exams and, depressingly for anyone starting out on the path to this qualification, no relevant training. The Introduction to Policy Automation 12 course (1 day) is, from my perspective as an experienced trainer, not the best use of your time if you are aiming for knowledge of integrations, the OPA Hub and project administration – because they are not covered in this course, which is high level and devoid of practical examples beyond very simple rules. I’m not criticizing the content of the course – it is perfect for a certain population, just not for this certification.

On Demand Education Ltd now offers a training course to bridge that gap in the curriculum. What’s more it can be customized to your specific requirements.

 

Oracle Policy Modeler Articles

Back to Basics 2 – Oracle Policy Modeler Articles

Back to Basics 2 – Oracle Policy Modeler Articles

Articles are a thorny point, since not all languages have the same concept. But the chances are that if you are working in a latin-based or greek-based language then you will have the concept of “the”, “le” or “la”, or “der”, “die”, “das” and so on. Writers who jump into Oracle Policy Modeler, especially those from other less natural-language focussed tools, tend to write rules that don’t have any articles, or that use the indefinite article. So what should we look out for in the area of Oracle Policy Modeler Articles?

Basic  Idea #2

Articles don’t matter.

Yes they do. Very much so. And perhaps the most insidious problems occur when there is no defined strategy at all, and everyone does what they feel like. For example, consider the following rule.

Oracle Policy Modeler Articles

Notice the lack of article. This rule will validate and work, despite it being a long way from natural language. However, what usually happens next is the entity model becomes more complex. So the designer adds an entity. Either “the customer” or “a customer”.

opa-12-customer-entity-bad

Notice how the original attributes, customer status and customer is always right, have remained attached to Global rather than the new Entity, since they didn’t contain the exact text “a customer”.

opa-12-entity-debug

Now in the Debugger we can see the side effect in the language generation.  A customer looks weird. The customer would have been far more readable. And in the Interview debugging session, it looks pretty nasty too.

opa-12-interview-customer-bad

And of course at the same time, our Interview does not really work because the attribute is not applied to each customer, just to Global.

opa-12-interview-customer-bad-2

 

If we had adopted a common sense approach and created all of our attributes with the more natural “the customer…” we would have had less issues with matching attributes to Entities and better natural language generation, and last but not least it would have been far more normal to read in Word. Oracle Policy Modeler needs to have definite articles both for Entity names and attribute definitions. 

  • Customer is right – not natural language
  • A customer is right – which customer?
  • The customer is right – natural, specific to one customer