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Tag Archives: Public Sector

Cloud Operating Model for the UK Public Sector

Cloud Operating Model for the UK Public Sector

Join us on 31st of May at 12 (midday), for an exclusive live webinar, to discover how can you reduce costs, improve efficiency and reduce the barrier to innovate. To gain these advantages, the IT department needs to expand existing operations and embrace the capabilities which make the Cloud so attractive, all supported by good practice and process, governance and control.

OPA Hub Snap Poll – Current Results

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Oracle CX Cloud Local Goverment Seminar Brisbane

Social. Mobile. Cloud. Today, for a vast percentage of the population, technologies like these have become integral to everyday life.

To reach citizens in today’s digital age, successful government agencies and departments must adapt and think like digital natives to deliver their services and messages in a way that appeals to the tech-savvy citizens of today.
Join Oracle and at this exclusive roundtable event where we will discuss how to:
  • Engage citizens – balance privacy and personalisation and provide easy to use self service tools for citizens to easily engage with council
  • Provide personalised residents lifecycle experience – for community programs, childcare etc
  • Provide one face for the council – leveraging apps, track digital citizen behaviours
  • Provide best practice contact centre experience – using web self service, phone, chat, social channels, knowledge management

A variety of experts will share their experiences and outline some of the modern best practices used today to improve the citizen experience when engaging with the council.

Report from [CON7186] Siebel CRM: Managing Public Sector Relationships Through Diverse Channels

Hi There!


This content is accessible only to logged in users of the OPA Hub.

To Register takes only 10 seconds and uses LinkedIn for authentication. It does not take your contacts or use any other permission.

Once registered you can change your OPA Hub password and manage it independently of LinkedIn.

We recommend you keep different passwords for all your sites.

To register, click the Log in link in the menu at the top of your page.

Thanks, the OPA Hub Website.