Perficient Presents: Using Oracle Service Cloud and Policy Automation in Financial Services

In a digital world where consumers expect interactions to be quick and easy, you need modern IT solutions that create efficiencies and leave them satisfied.

Oracle Policy Administration (OPA), a business automation tool, and Oracle Service Cloud, a customer experience solution, are a dynamic duo that help improve the overall experience of customers and employees alike, while boosting operational efficiency and productivity. The result is long-term, loyal customers and a better bottom line.

Join us for a look at how these two applications can help you meet the expectations of today’s digital consumer, as well as streamline your own business processes in a variety of areas including:

  • Self-service online applications and forms
  • Loan origination and pre-authorization
  • Insurance quoting, underwriting, and claims adjudication
  • Loan origination and pre-authorization
  • Needs analysis
  • Regulatory and compliance
  • Risk assessment and fraud detection