Tag: Focus Group

Intelligent Advisor 2020 Virtual Product Strategy Events – NA Central

Intelligent Advisor 2020 Virtual Product Strategy Events – NA Central

Intelligent Advisor 2020 Virtual Product Strategy Events – NA Central

These online events facilitate collaborative discussions with the Intelligent Advisor Product Development, let you hear from other customers about their projects, and give feedback on planned innovations directly to the Intelligent Advisor product development team. This year we plan to make them even more interactive.

This is an excellent opportunity to connect with the Product Development team. This is not a marketing event! It is your opportunity to really have your say and connect with others.

Partners please forward this invite to your customers. You can also register directly on the Oracle OPA Blog. Tell them the OPA Hub Website sent you!

Intelligent Advisor 2020 Virtual Product Strategy Events – EMEA London

Intelligent Advisor 2020 Virtual Product Strategy Events – EMEA London

These online events facilitate collaborative discussions with the Intelligent Advisor Product Development, let you hear from other customers about their projects, and give feedback on planned innovations directly to the Intelligent Advisor product development team. This year we plan to make them even more interactive.

This is an excellent opportunity to connect with the Product Development team. This is not a marketing event! It is your opportunity to really have your say and connect with others.

Partners please forward this invite to your customers. You can also register directly on the Oracle OPA Blog. Tell them the OPA Hub Website sent you!

Intelligent Advisor 2020 Virtual Product Strategy Events – APAC

Intelligent Advisor 2020 Virtual Product Strategy Events – APAC

These online events facilitate collaborative discussions with the Intelligent Advisor Product Development, let you hear from other customers about their projects, and give feedback on planned innovations directly to the Intelligent Advisor product development team. This year we plan to make them even more interactive.

This is an excellent opportunity to connect with the Product Development team. This is not a marketing event! It is your opportunity to really have your say and connect with others.

Partners please forward this invite to your customers. You can also register directly on the Oracle OPA Blog. Tell them the OPA Hub Website sent you!

SAVE THE DATE | Intelligent Advisor fka Oracle Policy Automation (OPA) 2020 Virtual Product Strategy Events

If you have not already been advised of this series of events in the past, and especially if you have never attended one of these either in person or virtually, I can strongly recommend you do so. They are such a great way to talk to both the driving force and leadership team behind the Oracle Intelligent Advisor platform and additionally they are a great way to get to know people in your region that have implemented the same software, walked the same path and probably had the same questions as you!

These events facilitate collaborative discussions with the Intelligent Advisor Product Development, let you hear from other customers about their projects, and give feedback on planned innovations directly to the Intelligent Advisor product development team. This year we plan to make them even more interactive.

This is an excellent opportunity to connect with the Product Development team. This is not a marketing event! It is your opportunity to really have your say and connect with others.  Partners please forward this invite to your customers.  Save the date and come join us for one of these great Virtual Product Strategy Events!

Join the Event – Register Now

Please RSVP to join the event and help make these sessions the most successful and interactive events ever – I’ve taken part in many of them and they are a great forum for sharing and learning about Oracle Intelligent Advisor. There are already events planned for Europe and North America qand as soon as these dates are set I will share them here. I hope to see lots of OPA Hub Website readers on there – let’s make our voices heard.

Keep Watching this Space for more Virtual Product Strategy Events

There are more events coming up so check back here for information.Have a great day and see you there.

OPA Focus Group in Paris

OPA Focus Group in Paris

And so, on to the second Focus Group of the week. In the middle of a heatwave, I traveled to Paris from my current base in Normandy, avoiding a landslide (which closed the railway line for 2 days just before I took this train, and which delayed my return from Utrecht by 24 hours), and a brush fire (which sent us down a branch line and into the countryside for a nice long delay in the heat) and finally getting to my hotel around midnight instead of 21h00. Let’s hear about the OPA Focus Group in Paris.

Anyway, enough moaning. This was, as far as I know, the first Focus Group in Paris since 2017- so my expectations were high for a good turnout in spite of the heat (quite a few public buildings and schools had already closed). And I was not disappointed.

Lots of Customer Showcases

The morning kicked off with a nice coffee and croissant meet and greet, and the agenda of the morning sessions was a great chance to get to know the customers of the two showcases being presented:

  • PSA (Peugeot/ Citroen / DS) Customer Overview

Everyone knows them, and it was very interesting to hear about their experiences in Oracle Policy Automation. I’ve said this before, but these events are wonderful opportunities to get ahead in the community, but most importantly, a great opportunity to meet like-minded practitioners! The room was filled with a wide variety of customers, partners and even some “not yet customers” – these events are popular because “what’s  said in the room, stays in the room” – so there is no pressure or sales talk.

PSA uses Oracle Service Cloud and Oracle Policy Automation for CX Support (service requests, loyalty, and working with owners of vehicles – Peugeot, Citroen, DS). Perhaps the most interesting part for me was the explanation of the process evolving from Word, letters, paper, stamps, laborious steps involving expensive, manual operations into a simple to use Oracle Policy Automation interview. The return on investment is obvious both for the customer (better service, more reactivity) and for the group.

  • Davin then introduced a variety of use cases from worldwide customers : Dexcom, Ohio Environmental Protection Agency, WestPac, BeachBody, Princes Trust to name a few. Very interesting to see the different business processes.

Davin continued after the break, and presented the future plans for Oracle Policy Automation. As human expectations grow more demanding, Oracle Policy Automation is increasing in power and capability. It is fantastic to see Internet of Things, Service Cloud and Oracle Policy Automation working together.

The detailed part of Davin’s presentation provided lots of information about future plans, and was the subject of many questions from the audience. And me!

  • SACEM Customer Overview

Another excellent customer overview, this time from another business sector entirely : rights management for playing music in bars and restaurants. Wonderful mobile offline demonstration (with a telephone call in the middle, in the mobile device!) with a great user experience.

  • INDRA Customer Overview

Indra is a specialist in vehicle recycling – connecting car dealers with recycling operators and other partners. A very interesting use case, with some complex Oracle Policy Automation rules for calculation of Service Level Agreements, Clauses, Tariffs and assigning a partner, among other things.

OPA Focus Group in Paris

Here are a few photos of the event. Make sure you come to an event near you – this year (there are quite a few still to come!)  or next year!

OPA Focus Group in Paris

Indra

OPA Focus Group in Paris

SACEM

OPA Focus Group in Paris

PSA

 

2018 Policy Automation Focus Group Events : Oracle Blog

2018 Policy Automation Focus Group Events : Oracle Blog

2018 Policy Automation Focus Group Events : Oracle Blog

As Heike mentions on the Oracle Policy Automation Blog, the 2018 Policy Automation Focus Group Events are getting organized :

2018 Policy Automation Focus Group Events We are kicking off our annual Oracle Policy Automation Focus Group events across the globe…

For those of you who have not previously attended these events, they are designed to facilitate collaborative discussions with the OPA Product Development, hear from other customers about their projects, and to give feedback on planned innovations directly to the OPA product development team.

This is an excellent opportunity to connect with Product Development team and network with other OPA customers to learn from previous successful projects and helping drive product priorities.

This of course reminds me that everyone should in any case have already bookmarked the Oracle Policy Automation Blog : it is an excellent source of news about upcoming releases, future trends, chances to meet or listen to the leadership team and generally is the best place to find links to material that might be of interest to anyone in the Oracle Policy Automation or Modelling world.

Which also brings me to the subject of the Oracle Cloud “Try it for free” offer. I think that it is a crying shame that Oracle Policy Automation is neither available as a trial nor even as a one of the other free trials, quick tours, and demos that feature on the same site. It does not take that long to design a video, training course or overview demonstration and to put it up there for the world to see. If Oracle are listening and they have not got the time, the OPA Hub Website would absolutely love to help out!

Finally, as some of you are about to attend the Introduction to Oracle Policy Automation class at Oracle University with me as the instructor, it is good to know that the course has apparently been upgraded to the 17D version, which is a good thing indeed given the age of the previous course release. I look forward to seeing you all in a classroom soon.

Remember to keep checking back here or on the Oracle Policy Automation Blog for more updates about the 2018 Policy Automation Focus Group Events.

 

 

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