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Tag Archives: Canberra

2018 Policy Automation Focus Group Canberra

For those of you who have not previously attended these events, they are designed to facilitate collaborative discussions with the OPA Product Development, hear from other customers about their projects, and to give feedback on planned innovations directly to the OPA product development team.

This is an excellent opportunity to connect with the Product Development team and network with other OPA customers to learn from previous successful projects and helping drive product priorities.

Save the date and come join us!

Please RSVP to heike.lorenz@oracle.com

Oracle’s Siebel CRM Roadshow – Canberra (with OPA Strategy Session)

March 7

09:30 a.m. – 10:00 a.m.

Registration
• Refreshments, coffees and registration

10:00 a.m. – 10:20 a.m.

Welcome
• George Jacob (Group Vice President CRM Applications, Oracle)
• General introductions, goals for today’s event.

10:20 a.m. – 10:50 a.m.

Siebel CRM Executive Strategy Update
• George Jacob (Group Vice President CRM Applications, Oracle)
• Strategy update, thematic Siebel CRM Transformation (Vision, Innovation, Value)

10:50 a.m. – 11:00 a.m.

Break

11:00 a.m. – 12:00 p.m.

Siebel CRM Innovation
• George Jacob (Group Vice President CRM Applications, Oracle)
• Latest features from Innovation Pack 2016 and 2017
• Innovation Pack 2017, Siebel Composer, Workspaces, Parallel Development, Test Automation

12:00 p.m. – 1:00 p.m.

Lunch
• Grab lunch, but don’t go anywhere; the meeting goes on

1:00 p.m. – 1:30 p.m.

Case Study: DSS – Siebel Open UI
• Department of Social Services, Australia Government
• Siebel Open UI Innovation

1:30 p.m. – 2:00 p.m.

Increase Agility with Oracle Policy Automation
• Davin Fifield (Vice President Software Development, Oracle)
• OPA Strategy and Roadmap Update

2:00 p.m. – 2:10 p.m.

Break

2:10 p.m. – 2:45 p.m.

Siebel Case Management for Public Sector
• Vi Quach (Master Principal Sales Consultant, Oracle)
• Siebel Case Management on Oracle Cloud

2:45 p.m. – 3:30 p.m.

Siebel CRM and Cloud
• Tiffany Blair (Senior Principal Product Manager Public Sector, Oracle)
• Augmenting Siebel CRM with Cloud CX Suite

3:30 p.m. – 5:00 p.m.

1:1 Meetings
Informal, coordinated 1:1 networking discussions with the Siebel CRM product team to respond to topics ranging from IP 2017 planning, delivery models, Open UI, CX market trends, Oracle’s CX strategy, the future for Siebel CRM, and the Siebel product roadmap and/or the journey to the cloud.