Oracle Intelligent Advisor
As many of you will know, the official announcement was posted early last week – Oracle Policy Automation will henceforth be known by another name – Oracle Intelligent Advisor. At first glance, the name does not perhaps jump out at us the way Oracle Policy Automation did. But after a few minutes reflection, I think it becomes clear that this is a much more appropriate name. Why?
- Policy was always a difficult word to describe and define. Firstly because it does, to many people, and in many languages, speak of policy in the public sector sense. Of course, business policy was intended as a target also but it didn’t perhaps resonate with that audience. The new name speaks to a wider population and many more potential customers.
- The product that was Oracle Policy Automation has, in the last few years, increased massively in depth and breadth. From a largely file-based development system and rustic WebLogic deployment process to a fully version-controlled, permission-based Hub in just a couple of years and that was only the start:
- The arrival of omnichannel into the Intelligent Advisor universe certainly changed the game – whether you need to call the determination engine via REST, SOAP, as an app or custom development using Mobile, or with a Chat engine like Oracle Digital Assistant, through traditional HTML Interviews, we’ve got the situation covered.
- More recently, and this for me is the biggest leap forward, we have seen enormous progress in the integration domain. With the ability to integrate Oracle Intelligent Advisor into Oracle Integration Cloud Service, and more broadly to let any REST-based integration platform integrate the platform into business flows, as well as the SOAP-based Connection framework that already existed, we can now knit our work ever more simply into the wider enterprise.
- All off these things, and the myriad of enhancements that have seen the light of day in 2019, make me very excited and enthusiastic for the future of this product family as it reaches out to the customer, whoever they are and whatever industry or scenario they are in, to provide agile, personalised transparent decisions.
- To serve this ever-broader community and to reflect the new naming, this website will be publishing an updated “Getting Started with Oracle Intelligent Advisor” early in the new year.
In 2020, we can look forward to many more leaps forward as Oracle Intelligent Advisor takes the stage. If you want to find out more about it, then of course use the Oracle Blog, Oracle Forum and Product Page and stay right here on this website! Watch out for our own rebrand of this website in the coming year.