Modern CX 2019 Las Vegas – Come Say Hi!
As many of you will know, Modern CX 2019 is being held in March, 19-21 at the Mandalay Bay Convention Center in Las Vegas. It’s a bigger draw, in my humble opinion, for CX and CRM people, than Oracle OpenWorld in San Francisco. I attend both in general, and find that Modern CX is a much more focused and entertaining affair. I’m just sharing my 2 cents. I also enjoy OpenWorld because I get to see a host of very old friends and ex-colleagues but the “vibe” is different.
Anyway, you don’t care what I think. But I would love to meet up with some of you (or all of you, but I don’t think there would be enough space in the room – we broke the bar of 500 registered visitors a few weeks ago – and I wouldn’t be able to pay for a round of coffees or drinks) in Las Vegas.
I’m speaking at the following sessions:
Time to Innovate: Enhance the Customer Experiences You Can Provide [SPT2169]
In this Modern CX session learn how to create unique experiences that are dynamic and personalized for each individual. This session is perfect for businesses seeking to build customer loyalty to differentiate themselves from their competitors using intelligent advice powered by Oracle Policy Automation.
It should be a lot of fun, so send over your colleagues who struggle with finding out what OPA can do, what industries it applies to, and how others do it. Or if you just want to pop by and say “Hi” that would be great too.
I will also be hosting the following OPA Meetup at Modern CX 2019, which might be of interest to those of you who already use Oracle Policy Automation but you want to chat with other people and find out great ways other people are using it.