List of Values, Display Values and Translations  in Oracle Policy Automation

A common List of Values question that comes up is the following:

“How are list of values handled in Oracle Policy Automation, when I have more than one language? What gets put into the database?”

Of course, by “database” I mean whatever platform you are using to save the response from Oracle Policy Automation  : Oracle Sales Cloud, Oracle Service Cloud, Oracle Siebel CRM, Salesforce or any other.  For the record, the exact behaviour of your Connector will depend on how it has been programmed,but if it is doing what it should be doing, then the following information will apply.

The question that comes up is actually, to be fair, usually more detailed : people want to know the behaviour of the list of values both when it is created as a Screen element (single-use) or as a Value List (multi-use) and when there is more than one language involved. Well, fear not because the video below will answer all of those questions I hope, in a friendly and easy to follow way.

Imagine you have a Project in Oracle Policy Automation that includes an attribute of type Text, with a drop-down list to display values for the user.

  • What if there are multiple languages?
  • What if you use Screen-based Values?
  • What if you add Display Values as well as Values?
  • What if you migrate to Project Value Lists?
  • What editing might you have to do in your Translation file(s)?
  • What gets into the database?

List of ValuesAll these points will be covered in the video. Hopefully there will be no surprises in the video itself,  but it will be useful to see it in action and get confirmation of what you think might happen. And as mentioned previously, a big thanks to our OPA Hub Website Sponsors Mantis Solutions, makers of the OPA DB Connector, whose assistance made this video way easier to create and much faster to implement. If you are interested in Mantis OPA DB Connector, please reach out here.

 

Until the next post, I hope you are (at least those of you in the Northern Hemisphere) all having a pleasant Summer.