About Intelligent Advisor Certification #3

And so we come to the third part in this little series of posts about Intelligent Advisor Certification. For reference, parts one and two of this same series are available by clicking the links. As before, the goal is not to give you questions and answers (more about that at the end of the series) rather to introduce you to the kind of questions that you are likely to see. In this post, we look at two specific types that I personally can find a little tricky. I am a great believer that familiarity helps dispel nervousness – and so here are some to look out for.

The Visual Question based on Rule Content

This kind of question comes up several times, and I’ve probably seen at least one version in every Oracle Policy Automation or Intelligent Advisor Certification I’ve ever taken:

Intelligent Advisor Certification Question Type Example

Which of the above is the correct syntax for the rule? Answers in the comments please.

Another variation on this theme, and a very common question, involves table rules. I’ve kind of exaggerated it a bit in my image, but the basic tenet is this – learn where the different formatting in a table should be!

Intelligent Advisor Certification Question Type Example 2

The table above does not validate in Oracle Policy Modeling. Select all items that should be corrected for it to validate successfully. Of course not all are correct:

  1. The conclusion must be formatted as a conclusion
  2. The otherwise must be formatted as a condition
  3. The otherwise must be moved to the right hand corner
  4. The TRUE and FALSE must be written in lower case
  5. The first condition is met must be moved to the left and
  6. The second condition is met must be moved above the first condition
  7. The conditions must be formatted as condition level 1

And so on!

Interview Design Questions

This is an example of a series of questions that I have seen over the years, and you would do well to prepare for something in this style.

A Policy Model contains an interview Screen that collects information about a customer’s name and address. The Interview is used by a sporting goods shop to provide assistance to customers who would like to visit the shop. The following attributes are collected : the customer’s name and the customer’s city. The objective of the interview is to display the address of the sporting goods store to customers who are in the same city, and the email address to those who are not. How would you achieve this?

For example you might create two labels (one for the address, one for the email address), place them on a Screen, and create Show If logic by adding a boolean visibility attribute such as the address details should be displayed based on the city of the sporting goods shop = the customer’s city. You could do the same for the email address using the same attribute only in the negative.

There will of course be 5 or 6 different answers for you to choose from. The question is definitely aiming to test your understanding of Interview Screen Controls and Visibility settings.

Usually this question does not actually come with an image, but it can help to imagine what this would look like. The above example (which is not the most efficient way of doing it but it corresponds to the example given)

Intelligent Advisor Certification Question Type Example 3

And so we hope this little series has begun to familiarise you with the sort of questions that you might get in the Intelligent Advisor Certification exam. In the next post in the series we will look at some more question types that you should prepare for!

Richard Napier

Author: Richard Napier

Richard Napier joined Siebel Systems in 1999 and took up the role of managing the nascent Siebel University in Southern Europe. He subsequently was Director of Business Development and Education for InFact Group (now part of Business & Decisions) for 8 years. He now runs his Consulting and mentoring company, On Demand Consulting & Education Ltd and has run ODCE since 2010. Owner of the OPA Hub, he also is Co-Founder of the Siebel Hub.

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