Getting Started with Oracle Service Cloud : New Book
Co-Founder of the OPA and Siebel Hubs Richard has found the time to write and publish another book in his “Getting Started with” series. After Getting Started with Oracle Policy Automation, here comes Getting Started with Oracle Service Cloud. It’s available now from the usual outlets and from the OPA Hub Shop of course.
Richard explains that the Service Cloud title was a logical addition to the family since Oracle Policy Automation and Siebel CRM are common integration partners for this product. Added to which he said he liked the picture of beetroot and wanted to write a book with it on the cover.
Finally, on a more serious note, preparing for Cloud integrations and hybrid deployments has never been more important to ensure our CRM skills are up-to-date.